Purchase Conditions
Payment terms
Our website is only prepared for payments by credit card Visa, MasterCard, and American Express.
Returns
There is no problem to return the item you purchased (this is applicable to Spain – for the rest of the world- there are costs involved). Shipping and return costs are paid by the Like4Like company (only for Spain). The product will be reviewed once it arrives at our facilities and if it has not been used, it will be reimbursed in the same way as the customer paid it.
The product must be returned in its original box with all the accessories it contained.
In relation to the period of admission of returns, it will depend on the cause of the origin of the return. In this sense, if it is an error in the shipment or simply that the customer has not liked the item once received, there is a period of 15 days from the date of receipt that is established.
Shipping costs
Country
Euros
SPAIN
€ 4
BALEARICS / CEUTA / MELILLA
€ 14
CANARY ISLANDS
€ 14
PORTUGAL
€ 6
SWITZERLAND / MALTA / GREECE / IRELAND / REP.CHECA / ROMANIA / NORWAY / SAN MARINO / ANDORRA / SLOVENIA / SLOVAKIA / ESTONIA / HUNGARY / LATVIA / LITHUANIA / POLAND / BULGARIA / CROATIA
€ 40
GERMANY / AUSTRIA / BELGIUM / DENMARK / SWEDEN / FINLAND /
FRANCE / UK / IRELAND / ITALY / LUXEMBOURG / MONACO / HOLLAND
€ 20
RUSSIA AND TURKEY
€ 65
ISRAEL
€ 45
CENTRAL AMERICA: MEXICO
€ 30
NORTH AMERICA: USA / CANADA
€ 20
SOUTH AMERICA: PERU / COLOMBIA
€ 40
OCEANIA / ASIA: AUSTRALIA
€ 60
The return costs are free throughout the national territory of Spain. For other unspecified destinations consult with the company for the expenses and shipping possibilities.
The agency responsible for shipping is:
TIPSA
Tipsa Villena
Ophira Express, S.L.
96.644.40.88 / 664 54 61 02
villena@tip-sa.com
Delivery terms
The expected delivery time is 24 to 48 working hours for the Spanish Peninsula and one more day for the Balearic Islands; for the rest of the destinations the delivery time is about 4-5 days for the Canary Islands, Ceuta and Melilla, for a whole week if we talk about Europe and a very variable period for the other destinations that, in each case, will be communicated opportunely.
On the other hand, if this period is extended beyond the expected time, basically because the garment is not available at the time you request for it (something we always try to avoid but sometimes happens) we will indicate this circumstance to the client, who may opt by waiting for that extra time or by requesting a full refund of the paid amount.
Prices
All prices shown on our website have VAT included. It is important to note in this section that the prices shown here are exclusive for online purchases and will not be applicable in any physical store where our products are distributed.
Legal regulations
Both the general terms of sale and the use of this website are subject to the legislation in force in Spain.
On the other hand, in case of any conflict or discrepancy, the sale is considered to have been made in Alicante and, therefore, the jurisdiction applicable will be that of the Courts or Tribunals of the aforementioned capital for all purposes.
If you have any questions, contact us at …
For any communication you can contact us by phone (+34) 965 125 916 or via email: like@like4like.es